Refund Policy
Refund Policy for NitroGhosting.com
Last updated: March 6, 2025
Introduction
At NitroGhosting.com, we strive to provide the best hosting services to our customers. However, we understand that there may be circumstances where a refund is requested. This Refund Policy outlines the conditions under which refunds may be issued.
Eligibility for Refunds
You may be eligible for a refund under the following conditions:
- If you cancel your hosting plan within the first 30 days of purchase (Money-Back Guarantee).
- If there is a technical issue on our end that prevents the service from functioning as promised, and we are unable to resolve it.
Non-Refundable Services
The following services are non-refundable:
- Domain name registrations, renewals, or transfers
- SSL certificates
- Custom services or add-ons
- Hosting plans canceled after the first 30 days of purchase
How to Request a Refund
If you believe you are eligible for a refund, please follow these steps:
- Contact our support team at support@nitroghosting.com.
- Provide your account details and the reason for your refund request.
- Our team will review your request and respond within 5-7 business days.
Refund Process
If your refund request is approved:
- The refund will be processed to the original payment method used during purchase.
- Please allow up to 10 business days for the refund to reflect in your account, depending on your payment provider.
Changes to This Refund Policy
NitroGhosting.com reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at support@nitroghosting.com.