Refund and Returns Policy
Home/Refund and Returns Policy
Refund Policy

Refund Policy for NitroGhosting.com

Last updated: March 6, 2025

Introduction

At NitroGhosting.com, we strive to provide the best hosting services to our customers. However, we understand that there may be circumstances where a refund is requested. This Refund Policy outlines the conditions under which refunds may be issued.

Eligibility for Refunds

You may be eligible for a refund under the following conditions:

  • If you cancel your hosting plan within the first 30 days of purchase (Money-Back Guarantee).
  • If there is a technical issue on our end that prevents the service from functioning as promised, and we are unable to resolve it.

Non-Refundable Services

The following services are non-refundable:

  • Domain name registrations, renewals, or transfers
  • SSL certificates
  • Custom services or add-ons
  • Hosting plans canceled after the first 30 days of purchase

How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

  • Contact our support team at support@nitroghosting.com.
  • Provide your account details and the reason for your refund request.
  • Our team will review your request and respond within 5-7 business days.

Refund Process

If your refund request is approved:

  • The refund will be processed to the original payment method used during purchase.
  • Please allow up to 10 business days for the refund to reflect in your account, depending on your payment provider.

Changes to This Refund Policy

NitroGhosting.com reserves the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Refund Policy or need assistance with a refund request, please contact us at support@nitroghosting.com.